Come on and spread a sense of urgency

Let me ask you a question, PGE.
How do you expect me to pay my bill if the account number you gave me is invalid?

When the website is telling you one thing but the bill is telling you another--AND NEITHER OF THEM WORK--what do you do?

Here's what the website says:

"Your account number is at the top left corner of your monthly bill."
-My account number is at the top right corner, thank you very much.
"Enter the full 12 digits of your account number including the dash. Such as:
1234567890-1"
-That is only eleven digits, PGE, and my account number looks like this*:
0098 77678-9873467 2 (*account number has been changed for my "protection")

I may or may not... have to bust a cap in somebody's ass.
God, these people.